Frequently asked questions about bioniq GO
What is bioniq GO?
Herbalife's entry into personalised wellness: scientifically backed ingredients in Swiss granules, with a formula selected from 40 combinations based on the Wellness Assessment.
Is the Wellness Assessment free?
Yes, completely, and it generates a preview of the formula before purchase.
How do I get my formula?
You answer the Assessment questions; one of the 40 formulas is selected based on physiological needs and goals.
What data does the Assessment use?
Lifestyle, diet and goals.
How do I take it?
Two measuring spoons per day.
How often should I redo the Assessment?
In general every 6 months, because goals can change. If the formula is updated, the existing subscription must be cancelled and recreated.
How is it different from a standard multivitamin?
It uses your individual data to match you with one of 40 formulas; traditional multivitamins are not personalised.
Who can buy it?
Anyone aged 18 or over, in the countries where it is available.
How much does it cost?
You'll find up-to-date prices for one-time purchase and subscription on the Price page.
What are the delivery times?
About 3 weeks.
Are returns or refunds available?
No: the formula is selected for your needs through the Assessment, so replacements and refunds are not available.
Can I order it together with other Herbalife products?
No, bioniq GO follows a separate order flow.
Is it suitable during a low-calorie diet?
With a reduced food intake, the intake of vitamins and minerals also tends to decrease: bioniq GO provides a blend designed to complement the daily diet in that context.
Are there any risks?
A high intake of magnesium from supplements can cause mild, short-lived gastrointestinal discomfort in sensitive people; splitting the dose into two daily servings improves tolerability.